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Frequently Asked Questions

How do I place an order?

Browse the shop, add items to your cart, and proceed to checkout. Fill in your delivery details, then pay with Flutterwave or choose cash on delivery where available.

What payment methods do you accept?

We accept Flutterwave payments and cash on delivery in admin-approved locations. Flutterwave orders are only placed after successful payment verification.

How long does delivery take?

Lagos: 1–3 working days. Other states: 3–7 working days. You'll receive a tracking update once your order ships.

Do you offer free delivery?

Yes — orders above ₦50,000 ship free nationwide.

Are your products authentic?

100% authentic. We source directly from trusted suppliers and verify every item before shipping.

Can I return a product?

Yes, within 7 days of delivery for unopened items. Contact us to start a return.

How do I track my order?

Use the order number from your confirmation on our Track Order page.